Shipping policy
1. Domestic Shipping (Within Israel)
- Processing Time: Orders are processed within 1-2 business days.
- Delivery Time: Delivery typically takes up to 5 business days from the date of shipment.
- Shipping Fees: Shipping costs are calculated at checkout based on the order size and delivery location.
2. International Shipping
- Processing Time: Orders are processed within 1-6 business days.
- Delivery Time: International delivery generally takes between 20-40 business days, depending on the destination country and customs processing times.
- Shipping Fees: Shipping costs are calculated at checkout based on the order size and destination. Customs duties and taxes may apply and are the responsibility of the customer.
3. Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on our website or the carrier's site.
4. Issues with Delivery
If you experience any issues with your delivery, please contact us at sub13customs@gmail.com as soon as possible. We will assist you in resolving any problems.
5. Changes to Shipping Policy
We reserve the right to update our shipping policy as needed. Any changes will be posted on this page with an updated effective date.
Effective Date: 04.09.24
